A Life Changed Forever
A public health nurse consults with a client to offer free health services at a Pima County Public Library branch.
“I have been coming to the library every day for the last six months. I was starting to lose hope in finding a job. Getting up every morning and going to the library had become my job, as it keeps me in the habit of doing something. The library kept me from losing hope. It had become a place where I had a chance. The library helped me survive.”
That was the beginning of a letter sent to the Pima County Public Library by Pablo who was a familiar face to Library staff.
Pablo walked into the Library looking for assistance with a medical issue. He met with Emily, the public health nurse at his local branch, who attended to his immediate healthcare needs. She also recognized that he was out of work and in dire personal circumstances. Emily quickly enlisted other Library staff to assess his needs and refer him to Library programs available free of charge.
What began as a simple health check turned his life around. Library staff stayed on top of Pablo’s situation, making sure he had job search assistance, access to computers, resume preparation help, printed resumes, and training on interview techniques. They also attended to his personal needs with referrals on stress reduction, and gifts of lip balm and a shaving razor so he could look and feel his best.
”These things may sound simple, however without the self confidence that they brought me, I wouldn't have gotten my new job. It is something that was truly appreciated. Thank you all once again.”
Their help and support showed Pablo the way back to a place where he felt confident and prepared to approach employers. Indeed, this man who walked into the library without hope has secured a good job, and is now armed with skills to make sure he continues to move forward in life.